Most employees are only productive 60% of the time, and office workers are 31%.
AI—paired with transformational leadership AI technology, and a high-performance culture shift—will drive dramatic gains in productivity, efficiency, and augmented profits.
By Phyllis Mikolaitis, EVP & Peter Di Mario, CEO
Pinnacle Solutions/Sustaining Peak Performance
Productivity is a crucial performance indicator that directly affects a company’s profit levels and the workforce’s monthly output, which is an enormous concern for all organizations.
The 2025 First Quarter report from the U.S. Bureau of Labor Statistics reveals that non-farm productivity increased by only 1.4% from the previous quarter a year ago. Sadly, the average employee in all workforce categories is only productive 60% of the time, and office workers are only productive 31% of the time. The average employee wastes a full workday every week on personal tasks and mobile devices. Work time lost to frequent distractions costs U.S. businesses an estimated $650 billion per year. This has a negative financial impact on your Human Capital’s Return on Investment (ROI), which is the largest expense on a company’s income statement. This alarming trend underscores the urgent need for a solution.
With these dismal numbers in mind, companies are eagerly exploring AI (Artificial Intelligence) because it holds the potential to revolutionize productivity and efficiency. However, AI requires a leadership team with a clear strategy and communication of an implementation plan that includes comprehensive training.
Organizations must analyze and identify the most effective tools and areas for incorporating AI into their business processes. Research has shown that comprehensive training on AI tools and their use is not just crucial but a key factor in ensuring success. This training is essential for dispelling any employee hesitancy or confusion about AI tools and addressing any fears of job obsolescence. Therefore, it is vital to provide comprehensive training on the capabilities and limitations of AI tools to ensure a smooth transition and successful implementation.
AI implementation also requires a culture change. It is a necessary shift as employees will continue with the same beliefs and actions unless there is a culture change. This change involves providing experiences that alter behaviors, ultimately leading to changes in beliefs and actions that will achieve the desired results.
As artificial intelligence continues to transform the way people work, employees will increasingly need to know how to leverage this technology in their current and future roles. That is why it is crucial to change the culture and ensure that all necessary tools, training, processes, and policies are in place before rushing into implementation. Research has found that success eludes organizations that enter the AI world unprepared.
Organizations must ensure they have the right AI policies and training in place, as well as the correct software and sufficient computing power, before implementing AI technologies
However, only about six in ten workers (59%) whose employers permit the use of AI feel prepared to use it at work. And about one in four workers (26%) have employers that do not allow the use of AI or do not have clear AI policies.
An AI Implementation requires leaders with the skill and proficiency to guide each team member as they transform their daily performance behaviors against five ‘Critical Success Factors’ – a customer centric attitude (treat every customer like a guest in your home), strategy alignment, excellence in execution, ongoing personal performance improvement and monthly overachievement. However, it’s not just about AI technology. Organizational leaders must also create a people-centered culture. This cultural shift is crucial as it ensures that management and employees are equipped with the necessary tools and are motivated and engaged to use them effectively.
The Pinnacle Solutions AI-Patented Overachievement Performance Technology is a “Beacon of Hope” in pursuing significant productivity increases. It is a unique system that combines the latest patented performance technology with AI, leadership knowledge, team member competencies, and the human element necessary for a successful implementation. This technology is designed to measure and improve the current state of management and their team members’ competency levels, proficiency, and effectiveness at all levels, comparing them to Pinnacle’s customer-tailored patented science-based leadership and overachievement models. This process leads to significant productivity gains.
Pinnacle Solutions enables your workforce, at all levels of management and their team members, to transition from the ’80/20 Human Capital Performance Rule’ (where only 20% of top performers are present) to the ’20/80 Overachievement Principle’ (where 80% of your managers and team members become top performers).
For example, as you transition from 20% to 30% of top performers, you enter a state of monthly overachievement. When you achieve 40% top performers, the result will be a 25% productivity increase with monthly augmented profit growth of 15% to 25% of a company’s current profit run rate. With this shift in culture, beliefs, and activities, you will be well-prepared to initiate your AI implementation and achieve even greater productivity and efficiency.
The Outcome:
The Pinnacle Solutions AI-Patented Overachievement Performance Technology will substantially impact and improve the positive trajectory of a company’s current profit run rates, supporting significant increases in the value and price of a company’s stock.
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