By Peter DiMario CEO and Phyllis Mikolaitis EVP
A New Results-Oriented Lens for Modern Leadership
Why So Many Companies Are Struggling… Quietly???
If you talk to executives across all industries, you’ll hear the same concern:
- “Why aren’t we seeing consistent, predictable monthly performance from our managers and their team members?”
We’re not dealing with a motivation problem. We’re dealing with a workforce visibility problem.
Here’s what the data tells us:
- U.S. productivity in 2025 is projected at 2.75–3%, nowhere near the level companies need to stay competitive
- Employee engagement has plateaued at 32%
- Only 20% of employees are performing at the A+, A, or B level
- Half of the workforce now falls into a “quiet quitting” mode supported by 10 years of Gallup research
These numbers aren’t simply discouraging.
They reveal millions of dollars in unrealized and unreported profit that companies never see on their financial statements.
A Real-World Example of Hidden Value
In 2024, Kroger unintentionally left $1.3 billion in unreported net earnings on the table.
If captured, that profit would have increased net earnings by 42%.
This isn’t about Kroger.
This is about the way nearly every executive team and its organization measures (or doesn’t measure) the performance capability of its people, empowering leaders to make informed, confident decisions.
Simply:
It means that there is a very low Return on Kroger’s Mammoth Human Capital Investments.
When a company’s Return on Human Capital Investment is below 85%, it fails every major financial performance standard.
Most companies and their organizations are operating far below that threshold (data analytics – demonstrates it is less than 49%)—and they don’t even know it.
This is a Leadership Blind Spot … That Holds Companies Back Every Month
For decades, leaders have relied on KPI dashboards and financial results to understand performance.
But KPIs and Financial Results alone only tell part of the story—they tell you the outcome, not the workforce capability that produced it.
What gets hidden?
- Team proficiency gaps
- Individual efficiency and effectiveness levels – Research indicates it is less than 40%
- Behavioral strengths and derailers
- Trust barriers between managers and each of their team members
- Skill fit – misalignment
- Underdeveloped leadership behaviors – Management at all levels acting like transactional managers versus leaders
When leaders can’t see the drivers of performance, they can’t fix performance.
What is the Answer … It is not Training, which is also a $98 Billion Problem.
Spending $98 Billion+ Has Become The Problem – Because There Have Been No Measurable Results.
Why Training Alone Isn’t Enough
In 2024, organizations spent $98 billion on training
Yet!!!!
- Engagement is flat
- Productivity is flat
- Performance ratios aren’t improving
- Too many average or poor performers
The reason has been at the forefront for decades:
Traditional training is not built to measure or close the specific proficiency gaps that prevent monthly high performance.
Training treats everyone the same.
Your workforce team members at all management levels are not the same.
A New Patented Workforce Lens That Changes Everything
This is where Innovation finally catches up with the Outdated Leadership Results Lens
A patented, AI-powered Human Capital Lens now gives leaders a clear view of the efficiency, effectiveness, and proficiency of every manager and their team members.
In less than 45 minutes, leaders receive:
- A measurement of 175 Human Capital Behavior Parameters
- A detailed proficiency analysis for the entire team
- Actionable insights on how to significantly elevate A+, A, and B performer ratios
- Predictive analytics for overachievement
- A roadmap that builds trust—because people trust leaders who truly trust them
This is not a training class.
It is a Leadership Intelligence System designed to make leaders feel proactive and in control, lifting monthly performance and behavior capability, trust, and overachievement results consistently.
Results include:
- Tripling the number of A+ A and B performers
- Productivity increases of 25%
- Engagement Rate Improvement from 32% to 80%
- A leaner, more capable, higher-output workforce
- Consistent monthly overachievement
- Increase current Human Capital – ROI 200% – From 40% to 80%
The Competitive Advantage of Tomorrow
Human Capital is the most significant investment on your income statement.
For every company, it is also the most significant source of untapped profit.
The leaders who outperform in 2026 and beyond will be those who:
- Understand the financial importance of Human Capital ROI
- Replace outdated KPI – only lenses
- Measure the true drivers of Human Capital performance
- Use AI to elevate workforce capability
- Strengthen trust across the organization
- Focus on monthly overachievement—not annual surprises
Leadership Must Change
Performance Expectations are becoming – Human Capital Focused
The Tools Available to Leaders are finally Catching Up.
The Question is no longer, – “Do We Need To Improve?”
The Question should be
“CAN WE AFFORD NOT TO?”